Responsible Gaming
Gambling Should Be Entertainment, Not Income
At duobarroco.com, we believe gambling should only ever be viewed as a form of entertainment—similar to going to a movie or concert. It should never be considered a way to earn money, pay bills, or solve financial problems. The odds are always in favor of the casino, and the only money you should spend is what you can afford to lose without affecting your quality of life.
We encourage all players to gamble responsibly and within their means.
Age Verification
In Canada, you must be at least 18 years of age (or the legal age of majority in your province/territory) to gamble on duobarroco.com. It is your responsibility to verify that you meet this requirement before registering or playing. We take age verification seriously and reserve the right to request proof of age at any time.
If you are under the legal age to gamble, please do not use our services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of these warning signs in yourself or someone you know, seek help immediately:
- Chasing losses by gambling with more money to try to recover what you've lost
- Hiding your gambling activity or lying about the amount you gamble
- Gambling with money intended for essential expenses (rent, food, bills, medicine)
- Feeling anxious, irritable, or restless when not gambling
- Needing to gamble with larger amounts to achieve the same excitement
- Neglecting family, work, school, or social commitments due to gambling
- Borrowing money or going into debt to finance gambling
- Failed attempts to reduce or control gambling
- Using gambling as an escape from problems or difficult emotions
- Family members expressing concern about your gambling habits
If you experience any of these signs, please reach out for support.
Self-Help Tools & Player Protections
duobarroco.com offers several tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you're willing to lose before logging out
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
- Self-Exclusion: Voluntarily exclude yourself from your account for a period you choose (minimum 24 hours to permanent)
- Account Closure: Permanently close your account if you wish to stop gambling entirely
To access these tools, contact our customer support team or visit your account settings. We encourage you to use them proactively.
Support Organizations & Resources
If you're struggling with problem gambling, professional help is available. The following organizations provide free, confidential support:
Canada
- Responsible Gambling Council – www.responsiblegambling.org
- Gamblers Anonymous Canada – Support meetings and peer support groups across Canada
- Problem Gambling Institute of Ontario – Helpline and treatment resources for Ontario residents
North America
- National Council on Problem Gambling (USA) – www.ncpgambling.org – Call 1-800-522-4700 (toll-free, confidential)
International Resources
- GamCare (UK) – www.gamcare.org.uk – Free counseling and support
- GamStop (UK) – www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au – Webchat and resources
- Bundeszentrale für gesundheitliche Aufklärung (Germany) – Information and support for problem gambling
All of these services are free, confidential, and staffed by trained professionals who understand problem gambling.
If You Have a Problem, Seek Help Today
Problem gambling is a recognized disorder that affects individuals and families. Seeking help is a sign of strength, not weakness. Whether you're concerned about your own behavior or that of someone close to you, professional support can make a real difference.
Don't wait—reach out to one of the organizations listed above or contact a healthcare provider. Help is available, and recovery is possible.
If you're in crisis, please contact emergency services in your area or a crisis hotline immediately.